Lowe’s Electrical Customer Service Associate
4430 Illinois Rd., Fort Wayne
Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.
CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week.
Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.
Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.
Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Associate’s Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year experience working in any department at a Lowe’s retail store.
Apply online at http://www.lowes.com/CAREERS and complete the assessment that will be emailed to you. You can also send a resume to Eric.Beuchel@store.lowes.com.
Lowe’s Electrical Pro
1929 North Coliseum Blvd.
Fort Wayne, IN
Responsible for maximizing sales by serving as the store expert on electrical-related merchandise, providing customers and employees with comprehensive information on electrical-related merchandise, assisting customers in assembling, cutting, selecting, and loading merchandise, and training associates in the department upholding the knowledge of an electrical professional. Responsible for providing superior customer service, achieving sales budgets in assigned area and merchandise maintenance.
Requires morning, afternoon and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Filed under: by leader