Job: Director of Guardianship Services, Mental Health America of Northeast Indiana

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Title Director of Guardianship Services, Mental Health America of Northeast Indiana
Categories Industry: Nonprofit, Location: Fort Wayne, Type: Full Time
Salary $42,000 – $48,000
Location Allen County
Job Information


The Guardianship Program is responsible for the guardianship of the person. The Agency is appointed guardian by the Court to protect, advocate and oversee the care of seniors and incapacitated adults. An incapacitated adult is a person unable to represent their own ‘best interest’, and may be without family involvement to help them in decision making related to appropriate healthcare and major life areas. The agency guardians act as the liaison with volunteer advocates, and ensure volunteers build positive relationships with clients and providers to ensure the highest quality of life for incapacitated adults.

The Director has oversight, management and supervision of all of the guardianship programs and services. Develop and maintain mission-driven, sustainable programming and services using varied funding sources, consistent with the agency’s strategic plan. Work with the Executive Director to create, monitor and report on progress of work plans and program budgets.


Program Management

  • Participate in the agency’s management team, demonstrating a commitment to building, cooperation and collaboration among managers, staff, programs and departments.
  • Responsible for program administration, implementation and coordination of guardianship services.
  • Ensure direct services are provided by focusing on all daily operational aspects of the guardianship program.
  • Build cooperative partnerships with healthcare, housing, mental health, nursing, disability service, and long-term care providers. Work cooperatively with partners to coordinate treatment services and develop alliances to improve access for consumers.
  • Implement program approaches that follow state and national guardianship standards.
  • Assist with developing and implementing an annual program budget. Assure a positive, supportive environment (internally/externally) that promotes person-centered advocacy for all guardianship clients.
  • Responsible for the accuracy, quality, and confidentiality of program records, and ensure compliance with documentation procedures.
  • Plan and implement an evaluation process to measure program goals and outcomes, including tracking, analyzing, interpreting, and reporting quantitative and qualitative data.
  • Assist with grant applications and funding requests, as required to meet programmatic monetary needs.
  • Develop and implement program policies and procedures, and enforce compliance with policies.


  • Provide leadership, mentoring, coaching and guidance to Guardianship Services staff in performing their work duties and fulfilling regulatory and contractual obligations.
  • Maintain adequate staffing to support adequate service and quality levels. Assure that performance reviews are completed annually for staff under direct supervision, including establishing specific, individual professional development goals.


  • Maintain confidential written records of client interactions.
  • Attend organizational, departmental, and committee meetings as directed. Perform other duties as assigned.


  • Master’s degree in Social Work, Public Health, Public Administration, or other appropriate subject matter.
  • At least four years of work experience in supervision, program development and management.
    Thorough knowledge of applicable state rules and regulations and stay up-to-date with any legislative changes that can affect the program.
  • Ability to collect and maintain data; analyze and solve problems; learn and apply new information and skills; and perform highly detailed work.
  • Proficiency using MS Office applications and other common software applications.
  • Excellent communication skills (written, verbal, and non-verbal) and ability to respect and interact with diverse persons.
  • Possess conflict resolution and cultural sensitivity skills.
    Ability to build relationships with various organizations in order to maximize MHANI exposure.
  • Ability to work with minimal supervision, self-motivated, attention to detail, well organized, and dependable.
  • Acceptable work ethics, professional conduct and appearance, reflecting MHANI’s image and values.
  • Must pass a criminal history background check.
  • Some after-hours work may occasionally be required.
    Valid Indiana Driver’s License and required minimum insurance coverage.


While performing the duties of this position, employees are regularly required to sit; talk or hear, both in person and by telephone; and use hands to operate office equipment; and reach with hands and arms. Employees are frequently required to stand and walk and to occasionally lift up to twenty pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply, send your resume and cover letter to Lisa Smith, Executive Director, using the button below.


Apply Now